SkooBot Resource Center
  • 🏠Introduction
  • 🏃‍♂️How SkooBot works?
    • Onboarding
    • Create new Bot
      • Make Your WhatsApp Chatbot
      • Make Your Facebook Chatbot
      • Make Your Chatbot Landing Page
      • Make Your Live Chat Chatbot
      • Make Your Website Chatbot
      • Make Your Telegram Chatbot
    • Edit Your Chat Flow
    • Install your Website Chatbot
      • Install Website Bot on WordPress
      • Install Website Chatbot on Custom Build Website
    • Bot Settings
      • Drip Campaigns
      • Broadcast
      • Widget
      • Email Validation
    • 3rd Party Apps Integrations
      • ChatGPT
      • SkooBot Integrations
        • Integrate SkooBot with Capsule CRM
        • Integrate SkooBot with Elevio CRM
        • Integrate SkooBot with Close CRM
        • Integrate SkooBot with CalendarHero CRM
        • Integrate SkooBot with Extraaedge CRM
        • Integrate SkooBot with Infobip CRM
        • Integrate SkooBot with Google Sheets
        • Integrate SkooBot with Google Task
        • Integrate SkooBot with HelpShift CRM
        • Integrate SkooBot with Zendesk CRM
        • Integrate SkooBot with LeadSquared CRM
        • Integrate SkooBot with Zoho Desk
        • Integrate SkooBot with SupportBee CRM
        • Integrate SkooBot with Wealthbox CRM
        • Integrate SkooBot with SendInBlue
        • Integrate SkooBot with Apptivo CRM
        • Integrate SkooBot with Freshdesk CRM
        • Integrate SkooBot with Help Desk CRM
        • Integrate SkooBot with Helpcrunch CRM
        • Integrate SkooBot with Jira CRM
        • Integrate SkooBot with KarmaCRM
        • Integrate SkooBot with LiveAgent CRM
        • Integrate SkooBot with NetHunt CRM
        • Integrate SkooBot with Plivo CRM
        • Integrate SkooBot with Recurly CRM
        • Integrate SkooBot with Shipway CRM
        • Integrate SkooBot with TeamGate CRM
        • Integrate SkooBot with Zoho Projects
        • Integrate SkooBot with Zoho CRM
        • Integrate SkooBot with Agile CRM
        • Integrate SkooBot with Pipedrive
        • Integrate SkooBot with Drip CRM
        • Integrate SkooBot with Google Calendar
        • Integrate SkooBot with GetResponse
        • Integrate SkooBot with Groove
        • Integrate SkooBot with Helpdocs
        • Integrate SkooBot with Bitrix24
        • Integrate SkooBot with Freshworks CRM
        • Integrate SkooBot with Insightly CRM
        • Integrate SkooBot with Nimble CRM
        • Integrate SkooBot with Nutshell CRM:-
        • Integrate SkooBot with OntraPort CRM
        • Integrate SkooBot with HubSpot
        • Integrate SkooBot with WebHoper
        • Integrate SkooBot with EngageBay
        • Integrate SkooBot with Frontapp
        • Integrate SkooBot with Copper
        • Integrate SkooBot with Salesflare
        • Integrate SkooBot with No CRM
        • Integrate SkooBot with Helprace
        • Integrate SkooBot with Flowlu
        • Integrate SkooBot with Pipeline
        • Integrate SkooBot with Zingtree
        • Integrate SkooBot with Salesforce CRM:-
        • Integrate SkooBot with Chakra CRM:-
      • Create your custom integration or My Integrations
    • Inbox
      • Real-Time Customer Interaction
      • Importing WhatsApp Contacts
      • Creating Segments
      • Using Tags
    • Analytics
    • Team
    • Subscription & Plans
    • Pricing
    • General
  • 💡SkooBot 101
  • ▶️Training Videos
  • ❓Frequently asked questions (FAQs)
    • Onboarding FAQs
    • Bot Installation FAQs
    • Inbox FAQs
    • Profile, Team & Notifications FAQs
    • Analytics FAQs
    • Chat Flow FAQs
    • Bot Settings FAQs
    • WhatsApp FAQs
      • Broadcast Messaging Limits
    • Subscription FAQs
    • Product Update FAQs
    • ChatGPT FAQs
  • ⚒️Common Errors & Troubleshooting
  • 🤝SkooBot & Client Interactions
    • Expectations from Clients
    • WhatsApp API Generation Prerequisites & Process
  • 👩‍💻WhatsApp Cloud API by Meta
    • ⚙️Setting Up Your Facebook Business Manager
    • 💰Meta Conversation Pricing for WhatsApp Cloud API
    • 👧Update WhatsApp Bot Profile
    • ✅Getting a green tick on WhatsApp
  • 🔑WhatsApp Bot Creation
    • ✅Prerequisites for WhatsApp Bots
    • 🔤Create a Meta App
    • ✔️Register & Verify your WhatsApp Number
    • 🔗Subscribe WA webhook with SkooBot
    • 💳Update WA account Payment Method
    • 🦸‍♀️Assign System User to WhatsApp Account
    • 📃Getting all the necessary details from Meta Developer Dashboard
  • 🔥What's New
    • 🟩Release Updates
      • 🟩June '23 Releases
      • 🟩May '23 Releases
      • 🟩April '23 Releases
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  1. Frequently asked questions (FAQs)

Subscription FAQs

This section contains all FAQs related to the subscriptions and plans.

Can I use SkooBot for free?

Yes, SkooBot’s baby plan is free forever. We don't hold you back in any way.

Do you have a trial account?

The baby plan is like a trial, but it does not restrict you like everyone else. There is no time limit. Take all the time you want to, size up when you are ready.

How many chat agents can I include in the King plan?

You can include three agents with the king plan. You can add more agents at additional charges.

What channels does the King plan include?

SkooBot's King Plan allows you to create chatbots for websites, Facebook and Telegram. You can also create conversational landing pages and live chat widgets.

What happens when I cross the response limit?

SkooBot will continue working for you for 10% of your limit once you have reached maximum utilization. Post that, you will be requested to upgrade your current plan, your bots will not be able to bring leads and talk to your customers until you upgrade.

How many Chatbots can be created in King Plan?

Initially upto 50 Chatbots can be created. However, if someone reaches there, we can extend the limit.

What is your refund policy?

Get in touch with our friendly customer success manager who is handling your account, and they will make the process easy.

Is there any free plan of SkooBot?

Yes, the free plan includes one Bot and sends up to 2000 messages per billing cycle. However, the free plan does not include a WhatsApp bot or other premium features.

Does SkooBot offer any discount?

SkooBot gives you 5 times productivity and tenth of the price of its competitors. All the prices are set to make the decision of going with SkooBot a no-brainer. We can make it an even sweeter deal, if you choose the yearly plan. You need to pay for 10 months, if you choose the yearly plan, two months on us. Also, we do provide a 30% discount to Nonprofit organizations.

Is there any discount on the yearly plan?

You get two months free if you opt for a yearly plan.x

Can I cancel my subscription?

It is a decision smart people won't take, but we respect your choices, you can cancel your subscription in settings.x

What if I cancel my plan?

You can cancel your plan whenever you want. However, we will cancel your subscription only at the end of the billing cycle. Once you cancel your plan, you will not receive a new invoice from the next billing cycle. Hence, If you cancel your plan in January, you will not get a new bill in February.

What if I upgrade my plan in between?

If you upgrade your plan in between a billing cycle, we will deduct the price on your current plan from the new pricing, and you will only have to pay the rest. For example:- Suppose you upgrade to 7K monthly messages at 800 INR, and your current plan costs 400 INR. Then, you will have to pay 400 INR and 18% service tax (only if you reside in India) for upgradation.

What is the pricing for the Messages add-ons?

There are two options for adding messaging add-ons. You can add 5K or 10 K to your current billing cycle. You can check the pricing on the SkooBot subscription panel.

What is the pricing for white labeling a chat window?

You can check the pricing on the SkooBot subscription panel.

How can I get my invoice?

Log in to Your SkooBot Account

  1. Navigate to the Subscriptions in the side navigation panel and then move to the Invoice Tab

  2. Click on Invoices, Here you can get a list of all your invoice. You can also send them to your email.

Does SkooBot store payment details?

No, SkooBot uses a secure payment gateway and does not store payment details. Your privacy and security are paramount to us.

What if my payment fails and my money gets deducted?

If your payment is not completed successfully and money has already been deducted from your account. You can contact support (at support@skoobot.com) and your bank for further information. Usually, your bank refunds the deducted amount within three working days.

How do I make the payment?

You can choose to pay via Stripe or Razor Pay, both are secure, encrypted gateways. Security is our topmost priority

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Last updated 2 years ago

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