> For the complete documentation index, see [llms.txt](https://help.skoobot.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.skoobot.com/how-skoobot-works/inbox.md).

# Inbox

- [Real-Time Customer Interaction](https://help.skoobot.com/how-skoobot-works/inbox/real-time-customer-interaction.md): Take over from SkooBot, for personal attention to the users seamlessly.
- [Importing WhatsApp Contacts](https://help.skoobot.com/how-skoobot-works/inbox/importing-whatsapp-contacts.md): Manage the leads from WhatsApp, more efficiently on SkooBot
- [Creating Segments](https://help.skoobot.com/how-skoobot-works/inbox/creating-segments.md): Unlock the next level of marketing, by creating segments and targeted messaging
- [Using Tags](https://help.skoobot.com/how-skoobot-works/inbox/using-tags.md): Assign tags and manage your conversations better