# Inbox

- [Real-Time Customer Interaction](/how-skoobot-works/inbox/real-time-customer-interaction.md): Take over from SkooBot, for personal attention to the users seamlessly.
- [Importing WhatsApp Contacts](/how-skoobot-works/inbox/importing-whatsapp-contacts.md): Manage the leads from WhatsApp, more efficiently on SkooBot
- [Creating Segments](/how-skoobot-works/inbox/creating-segments.md): Unlock the next level of marketing, by creating segments and targeted messaging
- [Using Tags](/how-skoobot-works/inbox/using-tags.md): Assign tags and manage your conversations better