SkooBot Resource Center
  • 🏠Introduction
  • 🏃‍♂️How SkooBot works?
    • Onboarding
    • Create new Bot
      • Make Your WhatsApp Chatbot
      • Make Your Facebook Chatbot
      • Make Your Chatbot Landing Page
      • Make Your Live Chat Chatbot
      • Make Your Website Chatbot
      • Make Your Telegram Chatbot
    • Edit Your Chat Flow
    • Install your Website Chatbot
      • Install Website Bot on WordPress
      • Install Website Chatbot on Custom Build Website
    • Bot Settings
      • Drip Campaigns
      • Broadcast
      • Widget
      • Email Validation
    • 3rd Party Apps Integrations
      • ChatGPT
      • SkooBot Integrations
        • Integrate SkooBot with Capsule CRM
        • Integrate SkooBot with Elevio CRM
        • Integrate SkooBot with Close CRM
        • Integrate SkooBot with CalendarHero CRM
        • Integrate SkooBot with Extraaedge CRM
        • Integrate SkooBot with Infobip CRM
        • Integrate SkooBot with Google Sheets
        • Integrate SkooBot with Google Task
        • Integrate SkooBot with HelpShift CRM
        • Integrate SkooBot with Zendesk CRM
        • Integrate SkooBot with LeadSquared CRM
        • Integrate SkooBot with Zoho Desk
        • Integrate SkooBot with SupportBee CRM
        • Integrate SkooBot with Wealthbox CRM
        • Integrate SkooBot with SendInBlue
        • Integrate SkooBot with Apptivo CRM
        • Integrate SkooBot with Freshdesk CRM
        • Integrate SkooBot with Help Desk CRM
        • Integrate SkooBot with Helpcrunch CRM
        • Integrate SkooBot with Jira CRM
        • Integrate SkooBot with KarmaCRM
        • Integrate SkooBot with LiveAgent CRM
        • Integrate SkooBot with NetHunt CRM
        • Integrate SkooBot with Plivo CRM
        • Integrate SkooBot with Recurly CRM
        • Integrate SkooBot with Shipway CRM
        • Integrate SkooBot with TeamGate CRM
        • Integrate SkooBot with Zoho Projects
        • Integrate SkooBot with Zoho CRM
        • Integrate SkooBot with Agile CRM
        • Integrate SkooBot with Pipedrive
        • Integrate SkooBot with Drip CRM
        • Integrate SkooBot with Google Calendar
        • Integrate SkooBot with GetResponse
        • Integrate SkooBot with Groove
        • Integrate SkooBot with Helpdocs
        • Integrate SkooBot with Bitrix24
        • Integrate SkooBot with Freshworks CRM
        • Integrate SkooBot with Insightly CRM
        • Integrate SkooBot with Nimble CRM
        • Integrate SkooBot with Nutshell CRM:-
        • Integrate SkooBot with OntraPort CRM
        • Integrate SkooBot with HubSpot
        • Integrate SkooBot with WebHoper
        • Integrate SkooBot with EngageBay
        • Integrate SkooBot with Frontapp
        • Integrate SkooBot with Copper
        • Integrate SkooBot with Salesflare
        • Integrate SkooBot with No CRM
        • Integrate SkooBot with Helprace
        • Integrate SkooBot with Flowlu
        • Integrate SkooBot with Pipeline
        • Integrate SkooBot with Zingtree
        • Integrate SkooBot with Salesforce CRM:-
        • Integrate SkooBot with Chakra CRM:-
      • Create your custom integration or My Integrations
    • Inbox
      • Real-Time Customer Interaction
      • Importing WhatsApp Contacts
      • Creating Segments
      • Using Tags
    • Analytics
    • Team
    • Subscription & Plans
    • Pricing
    • General
  • 💡SkooBot 101
  • ▶️Training Videos
  • ❓Frequently asked questions (FAQs)
    • Onboarding FAQs
    • Bot Installation FAQs
    • Inbox FAQs
    • Profile, Team & Notifications FAQs
    • Analytics FAQs
    • Chat Flow FAQs
    • Bot Settings FAQs
    • WhatsApp FAQs
      • Broadcast Messaging Limits
    • Subscription FAQs
    • Product Update FAQs
    • ChatGPT FAQs
  • ⚒️Common Errors & Troubleshooting
  • 🤝SkooBot & Client Interactions
    • Expectations from Clients
    • WhatsApp API Generation Prerequisites & Process
  • 👩‍💻WhatsApp Cloud API by Meta
    • ⚙️Setting Up Your Facebook Business Manager
    • 💰Meta Conversation Pricing for WhatsApp Cloud API
    • 👧Update WhatsApp Bot Profile
    • ✅Getting a green tick on WhatsApp
  • 🔑WhatsApp Bot Creation
    • ✅Prerequisites for WhatsApp Bots
    • 🔤Create a Meta App
    • ✔️Register & Verify your WhatsApp Number
    • 🔗Subscribe WA webhook with SkooBot
    • 💳Update WA account Payment Method
    • 🦸‍♀️Assign System User to WhatsApp Account
    • 📃Getting all the necessary details from Meta Developer Dashboard
  • 🔥What's New
    • 🟩Release Updates
      • 🟩June '23 Releases
      • 🟩May '23 Releases
      • 🟩April '23 Releases
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  1. Frequently asked questions (FAQs)

Onboarding FAQs

This section deals with key FAQs regarding user onboarding to the SkooBot

PreviousFrequently asked questions (FAQs)NextBot Installation FAQs

Last updated 1 year ago

I haven't received my verification link

If you haven't received your verification link, then you can check following things:

  • Check your spam folder in your Inbox.

  • You can also regenerate a new link after 30 seconds by clicking on the Resend button on the verification page.

If the issue persists, you can contact at support@skoobot.com for further assistance.

I am unable to resend my verification link

f you are unable to resend the verification link request, then you can regenerate a new link after 30 seconds since the last request by clicking on the Resend button on the verification page.

If the issue persists, you can contact at support@skoobot.com for further assistance.

What are conversational landing pages

Conversational landing pages are interactive web pages for organizations who do not have a proper website for visitors. The landing page can ask questions, collect information and provide information to visitors. Conversational landing pages can help drive four times more conversions than a basic landing page.

What is a livechat bot or Livechat widget

A traditional chatbot answers questions based on a predefined set of answers. In contrast, a live chatbot works with a support agent and a predefined set of answers. It adds empathy, a whole new level of customer assistance. The main benefit is that your support team can take over anytime the conversation becomes complex.

How to upload a custom chatbot Icon & color

  1. using your registered credentials.

  2. On your dashboard or side navigation panel under bots, you can see the different bots you have created, or you can create a new one.

  3. Select any bot or click on Edit Icon, which will open a new screen of Bot Setup

  4. Select the 3rd option, Bot Settings, and a new page with the Design tab will open up.

  5. On the page, you will see the option to change the Bot Icon along with Other design changes.

  6. You can upload a new icon by clicking on the upload icon or selecting from available Avatars.

  7. Once you have selected/uploaded, click the Save Changes button.

  8. To change the Bot's color, choose the desired colors from the Theme Color and Chat Background Color options.

Please note that any changes in the Bot will reflect in 15 mins time intervals. If you want them to change immediately, Navigate to the 'General' tab, click on the Invalidate Cache option, and save changes.

What is a Facebook bot, and how does it works

Facebook Bot is the Integration of your Facebook business page and SkooBot Application. Once the Integration is completed and active, SkooBot enables you to run a pre-programmed flow on the Facebook page messenger.

Automated messages are sent to people commenting on your page post and collect leads and many more features. To make the Integration, You will require to provide permissions to SkooBot to access your pages and manage certain permission.

How to get the WhatsApp Business API key

The WhatsApp Business API key is the access key to access your WhatsApp business API account. It enables you to access the messages/chat sent on your WhatsApp number, manage your WhatsApp profile, or many more features using the SkooBot platform. This key will be available once your mobile no has been whitelisted/approved for the Whatsapp Business API account by Meta.

What is a Telegram bot token

A Telegram bot token is an authentication token/key issued by Telegram. It enables you to access the messages/chat sent on your telegram bot, manage your Telegram contacts, or many more features using the SkooBot platform.

How to create a new bot token
  • Open your telegram app, Search For @BotFather

  • The Botfather is an official bot of Telegram that issues an API Key for each Bot present on Telegram.

  • Type the command /newbot. It will ask for your Bot's name.

  • Type in a name, and then a message will pop up with the API key and other details. Copy the details and save them for future use.

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